All Systems Operational
HelloSign Operational
HelloSign for Salesforce Operational
HelloFax Operational
HelloWorks Operational
HelloSign API Operational
HelloWorks API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HelloSign for Salesforce v4.15 will be pushed to customer production orgs on September 16, 2020, at 5:00a PST. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on Sep 8, 17:40 PDT
HelloWorks Product Update Sep 17, 10:30-11:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 17, 10:48 PDT
Scheduled - Our next HelloWorks product release is scheduled for 9/17/2020. The product will continue to be operational during this time. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com.
To see the detailed release note please visit https://faq.hellosign.com/hc/en-us/articles/360049851671-HelloWorks-Release-43
Sep 14, 15:30 PDT
HelloFax Uptime
Fetching
HelloSign Uptime
Fetching
HelloSign API Response Time
Fetching
HelloWorks Uptime
Fetching
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:00 PDT
Scheduled - We have a Product Release on 2020-09-16. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.

For more information about what's changing, take a look at our release notes here: https://faq.hellosign.com/hc/en-us/articles/360049290632-HelloSign-Release-94.
Sep 16, 10:25 PDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Completed - The scheduled maintenance has been completed.
Sep 14, 15:25 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 09:32 PDT
Scheduled - Our next HelloWorks product release is scheduled for 9/9/2020. The product will continue to be operational during this time. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com
Sep 9, 13:04 PDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Completed - The scheduled maintenance has been completed.
Sep 11, 06:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 PDT
Scheduled - HelloSign for Salesforce v4.15 will be pushed to customer sandbox orgs on September 11, 2020, at 5:00a PST. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Sep 10, 17:47 PDT
Sep 10, 2020

No incidents reported.

Sep 9, 2020
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 05:00 PDT
Scheduled - HelloSign for Salesforce v4.14 will be pushed to customer sandbox orgs on September 9, 2020, at 5:00a PST. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Sep 8, 17:40 PDT