All Systems Operational
HelloSign Operational
HelloSign for Salesforce Operational
HelloFax Operational
HelloWorks Operational
HelloSign API Operational
HelloWorks API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HelloSign for Salesforce v4.12 Push Upgrade (Production Orgs) Aug 14, 05:00-06:00 PDT
HelloSign for Salesforce v4.x will be pushed to customer production orgs on August 14, 2020, at 5:00a PST. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on Aug 5, 14:04 PDT
System Metrics Month Week Day
HelloFax Uptime
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HelloSign Uptime
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HelloSign API Response Time
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HelloWorks Uptime
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Past Incidents
Aug 13, 2020

No incidents reported today.

Aug 12, 2020

No incidents reported.

Aug 11, 2020
HelloWorks Product Update
Completed - The scheduled maintenance has been completed.
Aug 11, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 11:00 PDT
Scheduled - Our next HelloWorks product release is scheduled for 8/11/2020. The product will continue to be operational during this time. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com
Aug 10, 10:47 PDT
Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
HelloSign for Salesforce v4.12 Push Upgrade (Sandbox Orgs)
Completed - The scheduled maintenance has been completed.
Aug 5, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:30 PDT
Scheduled - HelloSign for Salesforce v4.12 will be pushed to customer sandbox orgs on August 5, 2020, at 2:30p PST. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Aug 5, 14:04 PDT
HelloSign Product Update
Completed - The scheduled maintenance has been completed.
Aug 5, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 PDT
Scheduled - We have a Product Release on 2020-08-05. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Aug 4, 13:57 PDT
Aug 4, 2020
HelloWorks Product Update
Completed - The scheduled maintenance has been completed.
Aug 4, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 11:00 PDT
Scheduled - Our next HelloWorks product release is scheduled for 8/4/2020. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com
Aug 3, 11:43 PDT
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

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