Identified - The issue has been identified as a large backlog of faxes at an upstream provider. The backlog is being processed.
May 22, 16:10 PDT
Investigating - HelloFax is currently experiencing delayed faxes to some toll-free numbers. We are currently investigating the issue and will provide updates as we have them.
May 22, 12:47 PDT
HelloSign Operational
HelloSign for Salesforce Operational
HelloFax Degraded Performance
HelloWorks Operational
HelloSign API Operational
HelloWorks API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HelloSign Product Update May 29, 10:00-11:00 PDT
We have a Product Release on 05-29-2019. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on May 24, 18:16 PDT
HelloFax Uptime
Fetching
HelloSign Uptime
Fetching
HelloSign API Response Time
Fetching
HelloWorks Uptime
Fetching
Past Incidents
May 27, 2019

No incidents reported today.

May 26, 2019

No incidents reported.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 11:00 PDT
Scheduled - Our next HelloWorks product release is scheduled for May 15, 2019. The HelloWorks product may be unavailable for up to an hour. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com
May 7, 19:00 PDT
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.