All Systems Operational
HelloSign Operational
HelloSign for Salesforce Operational
HelloFax Operational
HelloWorks Operational
HelloSign API Operational
HelloWorks API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HelloSign for Salesforce v4.10 will be pushed to customer production orgs on Wednesday, June 3, 2020, at 5:00a PDT. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on May 27, 16:01 PDT
HelloSign Product Update Jun 3, 10:00-11:00 PDT
We have a Product Release on 2020-06-03. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on Jun 1, 16:37 PDT
HelloFax Uptime
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HelloSign Uptime
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HelloSign API Response Time
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HelloWorks Uptime
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Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - The incident has been resolved.
May 28, 10:30 PDT
Identified - We have identified the issue and a fix is in progress. We are clearing the backlog.
May 28, 09:54 PDT
Update - We are continuing to investigate this issue.
May 28, 08:53 PDT
Investigating - We are currently investigating issues with the API Dashboard and document search.
May 28, 08:51 PDT
Completed - The scheduled maintenance has been completed.
May 28, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 PDT
Scheduled - HelloSign for Salesforce v4.10 will be pushed to customer sandbox orgs on Thursday, May 28, 2020, at 5:00a PDT. If you'd like to experience the new version before then, please visit https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmGIUA1.

Release notes can be found at https://sfdc-docs.hellosign.com.

If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
May 27, 16:01 PDT
May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:00 PDT
Scheduled - Our next HelloWorks product release is scheduled for 5/21/2020. If you are experiencing any issues, please contact our Support Team at hwsupport@hellosign.com.
May 13, 15:46 PDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.