All Systems Operational
Core Operational
90 days ago
100.0 % uptime
Today
Send signature requests Operational
90 days ago
100.0 % uptime
Today
Form sending through Dropbox Forms Operational
90 days ago
100.0 % uptime
Today
Finished document delivery Operational
90 days ago
100.0 % uptime
Today
Receive faxes Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Document signing through Dropbox Sign and Fax Operational
90 days ago
100.0 % uptime
Today
Form filling through Dropbox Forms Operational
90 days ago
100.0 % uptime
Today
Fax sending through Dropbox Fax Operational
90 days ago
100.0 % uptime
Today
Embedded signing through Dropbox Sign Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API callbacks from Dropbox Sign Operational
90 days ago
100.0 % uptime
Today
API callbacks from Dropbox Forms Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing high priority maintenance on a system related to our August 26 major outage. This maintenance work will require a thirty minute outage, and the site will be put into maintenance mode during this period. While in maintenance mode the Sign and Fax APIs will return a HTTP 503 code.

The Forms API will be unaffected, and people will continue to be able to fill out Forms.

Our investigations after the August 26 event revealed additional areas where that type of event might happen again. This maintenance outage is needed to fully remediate these additional areas of concern.

Posted on Nov 14, 2022 - 15:50 PST
Dropbox Sign API Response Time
Fetching
Past Incidents
Dec 2, 2022
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 PST
Scheduled - Our next product release is scheduled for 2022-12-02. Our product will be fully operational during this time. If you do experience any issues, please contact our Support Team at support@hellosign.com. They’ll be happy to assist you.
Dec 2, 07:41 PST
Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - We experienced an outage in AWS. Some users experienced delays in signature delivery. This incident has been resolved.
Nov 23, 12:42 PST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.