HelloSign / HelloFax Status

All Systems Operational

HelloSign Homepage Operational

HelloFax Homepage Operational

HelloSign API Operational

HelloWorks API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

HelloFax Uptime

Fetching

HelloSign Uptime

Fetching

HelloSign API Response Time

Fetching

HelloWorks Uptime

Fetching

Past Incidents

May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

HelloWorks Product Update

Completed - The scheduled maintenance has been completed.
May 16, 11:39 PDT

Scheduled - Our next HelloWorks product release is schedule for 5/9/2018. The HelloWorks product may be unavailable for up to an hour. If you are experiencing any issues, please contact our Support Team at support@hellosign.com
May 7, 13:52 PDT

Product Update

Completed - The scheduled maintenance has been completed.
May 16, 11:01 PDT

Update - Response times are improving, and our sites are coming back online. We will continue to monitor.
May 16, 10:31 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 16, 10:30 PDT

Update - The update has resulted in an unexpected event. We are rolling back and will return everything to normal operation.
May 16, 10:10 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT

Scheduled - Our next product release is scheduled for 5/16/2018. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
For more information about what's changing, take a look at our release notes here: https://faq.hellosign.com/hc/en-us/articles/360003915411-5-16-2018-Release-55
May 8, 17:24 PDT

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.