Identified - The issue has been identified as a large backlog of faxes at an upstream provider. The backlog is being processed.
May 22, 16:10 PDT
May 22, 16:10 PDT
Investigating - HelloFax is currently experiencing delayed faxes to some toll-free numbers. We are currently investigating the issue and will provide updates as we have them.
May 22, 12:47 PDT
May 22, 12:47 PDT
HelloSign
Operational
HelloSign for Salesforce
Operational
HelloFax
Degraded Performance
HelloWorks
Operational
HelloSign API
Operational
HelloWorks API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HelloSign Product Update
May 29, 10:00-11:00 PDT
We have a Product Release on 05-29-2019. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
Posted on May 24, 18:16 PDT
Posted on May 24, 18:16 PDT