Site outage

Incident Report for Dropbox Sign and Fax

Resolved

We are now at full capacity for HelloSign and HelloFax, and consider this resolved.
Posted Aug 16, 2016 - 16:19 PDT

Monitoring

Service is restoring to HelloFax and HelloSign web & API. We are keeping close watch on things to ensure we are on the path to full service.
Posted Aug 16, 2016 - 15:49 PDT

Identified

The web site for both HelloFax and HelloSign went offline about 3:29pm Pacific time. We have identified the cause, and are working a resolution. Thank you for your patience.
Posted Aug 16, 2016 - 15:39 PDT