Delays for certain document generations
Incident Report for Dropbox Sign, Fax, and Forms
Resolved
The issue does not seem to be reoccurring, so we are closing this incident.
Posted Feb 19, 2019 - 10:47 PST
Monitoring
The issue with our vendor seems to be passing, backlogged document generations are processing. We will continue to keep an eye on this functionality.
Posted Feb 19, 2019 - 09:12 PST
Identified
A vendor of ours is experiencing an outage that affects a small number of our customers. If this outage affects you, finalized documents (all signers have signed) will be significantly delayed. We are working with our vendor to determine resolution timeframes.
Posted Feb 19, 2019 - 08:14 PST
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