Unexpected Downtime

Incident Report for Dropbox Sign and Fax

Resolved

At approximately 8:45 PM PDT last night, HelloSign and HelloFax were unavailable to all users due to a failure connecting to caching subsystems while attempting a failover. We identified the issue and restored cache connectivity at 9:15 PM PDT.
Posted Sep 30, 2015 - 11:49 PDT