Dropbox Sign System Status

Service Interruption

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

This incident has been resolved. HelloWorks operations back to normal.
Posted Jan 17, 2019 - 16:31 PST

Monitoring

A fix has been deployed and all operations have returned to normal. We will continue to monitor the situation.
Posted Jan 17, 2019 - 13:55 PST

Identified

HelloWorks is experiencing a service interruption. An error in PDF generation is causing workflow to not complete properly.
Posted Jan 17, 2019 - 13:11 PST