Increased latency and document delivery times
Incident Report for HelloSign / HelloFax
This incident has been resolved.
Posted Jun 05, 2019 - 08:33 PDT
We believe we've identified the root cause. Performance is improving, but there are still delays in signature request and fax delivery while we work through the backlog.
Posted Jun 05, 2019 - 07:49 PDT
We are currently investigating the issue.
Posted Jun 05, 2019 - 07:33 PDT
This incident affected: HelloSign, HelloSign for Salesforce, HelloFax, and HelloSign API.