Increased latency and document delivery times

Incident Report for Dropbox Sign and Fax

Resolved

This incident has been resolved.
Posted Jun 05, 2019 - 08:33 PDT

Update

We believe we've identified the root cause. Performance is improving, but there are still delays in signature request and fax delivery while we work through the backlog.
Posted Jun 05, 2019 - 07:49 PDT

Investigating

We are currently investigating the issue.
Posted Jun 05, 2019 - 07:33 PDT