Increased latency and document delivery times
Incident Report for HelloSign / HelloFax
Resolved
This incident has been resolved.
Posted 20 days ago. Jun 05, 2019 - 08:33 PDT
Update
We believe we've identified the root cause. Performance is improving, but there are still delays in signature request and fax delivery while we work through the backlog.
Posted 20 days ago. Jun 05, 2019 - 07:49 PDT
Investigating
We are currently investigating the issue.
Posted 20 days ago. Jun 05, 2019 - 07:33 PDT
This incident affected: HelloSign, HelloSign for Salesforce, HelloFax, and HelloSign API.