Product Update
Scheduled Maintenance Report for HelloSign / HelloFax
Completed
The scheduled maintenance has been completed.
Posted 5 months ago. May 16, 2018 - 11:01 PDT
Update
Response times are improving, and our sites are coming back online. We will continue to monitor.
Posted 5 months ago. May 16, 2018 - 10:31 PDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted 5 months ago. May 16, 2018 - 10:30 PDT
Update
The update has resulted in an unexpected event. We are rolling back and will return everything to normal operation.
Posted 5 months ago. May 16, 2018 - 10:10 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 months ago. May 16, 2018 - 10:00 PDT
Scheduled
Our next product release is scheduled for 5/16/2018. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at support@hellosign.com.
For more information about what's changing, take a look at our release notes here: https://faq.hellosign.com/hc/en-us/articles/360003915411-5-16-2018-Release-55
Posted 5 months ago. May 08, 2018 - 17:24 PDT
This scheduled maintenance affected: HelloSign Homepage, HelloFax Homepage, and HelloSign API.