Dropbox Sign System Status

File conversion issues for specific file formats

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

We have restored the conversion system to the original state.
Posted May 09, 2022 - 21:01 PDT

Monitoring

We identified an issue converting some file formats. We have successfully diverted these conversions to a failover method, be advised that this may lead to text layout and positioning differences for Office file formats (including .doc and .docx).
Posted May 09, 2022 - 18:28 PDT