Maintenance with an outage for Sign and Fax
Scheduled for Jan 14, 2023, 20:00 - 20:30 PST
Scheduled
We will be performing high priority maintenance on a system related to our August 26 major outage. This maintenance work will require a thirty minute outage, and the site will be put into maintenance mode during this period. While in maintenance mode the Sign and Fax APIs will return a HTTP 503 code.

The Forms API will be unaffected, and people will continue to be able to fill out Forms.

Our investigations after the August 26 event revealed additional areas where that type of event might happen again. This maintenance outage is needed to fully remediate these additional areas of concern.
Posted Nov 14, 2022 - 15:50 PST
This scheduled maintenance affects: Web (Document signing through Dropbox Sign and Fax, Fax sending through Dropbox Fax, Embedded signing through Dropbox Sign), Core (Send signature requests, Finished document delivery, Receive faxes), API (API callbacks from Dropbox Sign), and Integrations (Salesforce, HubSpot).