Product update.
Scheduled Maintenance Report for HelloSign / HelloFax
The scheduled maintenance has been completed.
Posted May 08, 2019 - 11:15 PDT
We've fixed the underlying problem and performance is returning to normal.
Posted May 08, 2019 - 11:05 PDT
We are currently experiencing degraded performance. The cause has been found and we are in the process of fixing it.
Posted May 08, 2019 - 10:27 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2019 - 10:01 PDT
We have a Product Release on 5/8/19. There are no planned outages associated with this release. If you are experiencing any issues, please contact our Support Team at The release notes for this update can be found here:
Posted May 06, 2019 - 17:08 PDT
This scheduled maintenance affected: HelloSign, HelloFax, and HelloSign API.