Document searching is impared

Incident Report for Dropbox Sign and Fax

Resolved

We believe this incident is resolved, search should be fully caught up and functional.
Posted Aug 06, 2021 - 14:58 PDT

Monitoring

We have implemented a fix, and are monitoring to ensure the fix is good.
Posted Aug 06, 2021 - 14:39 PDT

Identified

Document searching across the HelloSign and HelloFax applications is currently impaired. We have identified the issue and are working on a resolution.
Posted Aug 06, 2021 - 14:18 PDT