Slowdown in document handling operations

Incident Report for Dropbox Sign and Fax

Resolved

Response times have returned to normal, and all backlogs have flushed. We consider this incident resolved.
Posted Jul 11, 2019 - 13:19 PDT

Monitoring

A lingering impact from the latest release has been identified as the culprit and has been rolled back. Document operations should now be responding normally.
Posted Jul 11, 2019 - 12:31 PDT

Investigating

We are currently investigating a slowdown in document handling operations, such as document uploads, final document delivery, and similar events.
Posted Jul 11, 2019 - 12:11 PDT