Dropbox Sign System Status

Degraded service

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

We have continued to monitor the quality of our fix, and it is holding up. Performance remains within normal bounds. This is resolved.
Posted May 02, 2022 - 11:49 PDT

Monitoring

We have identified the problem and have deployed a mitigation. Response times are improving across the board. We will continue to monitor this for the next short while.
Posted May 02, 2022 - 09:41 PDT

Investigating

We’re currently experiencing degraded services on our HelloSign and HelloFax platforms. Service is operational but may be degraded in quality. We are actively working on a resolution and will update you as soon as possible. We appreciate your patience as our team urgently works on this!
Posted May 02, 2022 - 09:02 PDT