Possible login outage due to ongoing hellosign incident

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

The underlying issue has been resolved.
Posted Jul 29, 2020 - 16:25 PDT

Monitoring

The issue with hellosign has been resolved and we're monitoring the situation.
Posted Jul 29, 2020 - 15:55 PDT

Identified

An incident causing an outage on hellosign may prevent users from logging in to helloworks. We have identified the cause of the issue and are actively working on resolving it.
Posted Jul 29, 2020 - 15:42 PDT