Elevated Error Rates

Incident Report for Dropbox Sign and Fax

Resolved

This incident has been resolved. Thank you for your patience.
Posted Feb 14, 2022 - 03:56 PST

Monitoring

A fix has been implemented and we are continuing to monitor the results.
Posted Feb 14, 2022 - 03:48 PST

Investigating

We are currently investigating increased errors with the HelloSign web application and API. Our engineers are working to resolve this as quickly as possible. We'll share another update shortly.
Posted Feb 14, 2022 - 02:06 PST