Scheduled Downtime for Maintenance
Scheduled Maintenance Report for HelloSign / HelloFax
Verification is currently underway for the maintenance items.
Posted Dec 10, 2021 - 23:29 PST
The scheduled maintenance has been completed.
Posted Dec 10, 2021 - 22:00 PST
Scheduled maintenance is in progress and is now expected to be complete by 11 PM Pacific Time.
Posted Dec 10, 2021 - 21:25 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2021 - 20:00 PST
Please be aware that HelloSign and HelloFax will be unavailable Dec. 10th starting 8:00 PM PT for scheduled maintenance. Maintenance is expected to last no longer than 2 hours.

During this time, you will be unable to use the HelloSign and HelloFax website, including API calls and integrations.

HelloWorks will have the following services impacted during the maintenance: authentication unavailable, document preview & attachment upload unavailable, and document generation delayed.

If you have any questions, please reach out to our support team by submitting a request at
Posted Nov 30, 2021 - 15:01 PST
This scheduled maintenance affected: HelloSign, HelloSign for Salesforce, HelloFax, HelloWorks, HelloSign API, and HelloWorks API.