Elevated Error Rates

Incident Report for Dropbox Sign and Fax

Resolved

This incident has been resolved.
Posted May 04, 2016 - 18:39 PDT

Monitoring

We have deployed a fix and are monitoring.
Posted May 04, 2016 - 18:30 PDT

Identified

We are currently addressing an elevated number of errors involving sending signature requests from templates due to a software update.
Posted May 04, 2016 - 18:16 PDT