Dropbox Sign System Status

Dropbox Sign was not working as expected for some users

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

All file uploads utilizing Microsoft Office documents (.xlsx, xls, .docx, .doc, .pptx, .ppt) were failing during 15:37 - 18:41 UTC due to an issue with our file conversion process. Affected requests returned both file error and unknown error. The issue has since been resolved.
Posted Sep 03, 2024 - 12:28 PDT