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We are currently investigating performance problems with our site and API endpoints

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

This incident has been resolved.

Posted Jan 08, 2024 - 09:00 PST

Investigating

We are currently investigating performance problems with our site and API endpoints. The site and the API is operational, but users may experience slowness. Thank you for your patience while we work to resolve this issue

Posted Jan 08, 2024 - 08:47 PST

This incident affected: Core (Send signature requests, Finished document delivery, Receive faxes), Web (Document signing through Dropbox Sign and Fax, Fax sending through Dropbox Fax, Embedded signing through Dropbox Sign), API (API callbacks from Dropbox Sign, API callbacks from Dropbox Forms), and Integrations (Salesforce, HubSpot).