Dropbox Sign System Status

Intermittent service outages

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

Service is back to normal and the incident is resolved.
Posted Oct 16, 2020 - 11:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2020 - 11:26 PDT

Identified

We identified a hardware issue with our cloud provider and a fix is being implemented.
Posted Oct 16, 2020 - 11:23 PDT

Update

We are continuing to investigate this issue.
Posted Oct 16, 2020 - 11:18 PDT

Update

We are continuing to investigate this issue.
Posted Oct 16, 2020 - 11:16 PDT

Investigating

We’re currently experiencing intermittent service outages on our HelloSign and HelloFax platforms. We are actively working on a resolution and will update you as soon as possible. We apologize for any inconvenience and appreciate your patience as our team urgently works on this!
Posted Oct 16, 2020 - 10:32 PDT