Elevated error rates and response times

Incident Report for Dropbox Sign and Fax

Resolved

The issue has been resolved and performance is no longer impacted.
Posted Jul 06, 2016 - 13:38 PDT

Monitoring

We've implemented a fix and error rates are decreasing. We will continue to monitor the issue.
Posted Jul 06, 2016 - 13:18 PDT

Identified

We've identified a network connectivity issue, which is cascading and resulting in increased database connections. We are working on resolving the issue now.
Posted Jul 06, 2016 - 13:01 PDT