E-mail Provider Outage

Incident Report for Dropbox Sign and Fax

Resolved

This incident is resolved.
Posted Jun 09, 2022 - 13:09 PDT

Monitoring

Our e-mail provider is reporting outbound delivery as recovered. Customers should be receiving e-mail notifications as expected. We will continue to monitor.
Posted Jun 09, 2022 - 09:13 PDT

Update

We are continuing to monitor the progress from our provider. We will post another update shortly.
Posted Jun 09, 2022 - 09:03 PDT

Update

Our provider is continuing to work on a fix for this issue.
Posted Jun 09, 2022 - 08:29 PDT

Identified

Our e-mail provider is experiencing an outage, and customers may be not be receiving e-mail notifications. They are actively addressing this and we are monitoring. We apologize for the inconvenience and will post another update shortly.
Posted Jun 09, 2022 - 08:27 PDT