HelloSign/Fax site slowness

Incident Report for Dropbox Sign and Fax

Resolved

The fix implemented appears to have remedied all observed symptoms
Posted Mar 03, 2020 - 14:31 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2020 - 13:13 PST

Update

The fix appears to be working, we are continuing to monitor this incident
Posted Mar 03, 2020 - 13:13 PST

Update

We are currently testing a resolution to the site issues
Posted Mar 03, 2020 - 12:20 PST

Investigating

We are currently investigating a site-slowness issue. Related; recently sent documents or faxes may not appear in your list of requests.
Posted Mar 03, 2020 - 11:50 PST