Our outbound faxing queue has built up, resulting in longer than normal delivery times for outbound faxes until our system catches up. All of our other systems are operating normally again.
Posted Mar 01, 2017 - 10:32 PST
Update
Our HelloSign and HelloFax platforms are now available, but performance issues may linger. We are keeping an active watch on things, and will continue providing updates until it is resolved.
Posted Mar 01, 2017 - 10:02 PST
Update
Our HelloSign and HelloFax platforms are temporarily in emergency maintenance as we perform some updates. We will be fully down during this process, we apologize.
Posted Mar 01, 2017 - 09:21 PST
Identified
At this time, we are experiencing degraded services on our HelloSign and HelloFax platforms, including API. Service is operational but may be latent or degraded in quality. We are actively working on a resolution and will update you as soon as possible.
