Dropbox Sign System Status

Site responsiveness issues

Incident Report for Dropbox Sign, Fax, and Forms

Resolved

This incident has been resolved.
Posted Nov 17, 2020 - 16:14 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 17, 2020 - 15:09 PST

Update

Systems have returned to normal operation.
Posted Nov 17, 2020 - 15:09 PST

Update

Fixing this issue is taking longer than expected. Our engineers are working on the problem and HelloSign should be back up soon.
Posted Nov 17, 2020 - 13:47 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2020 - 11:52 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 17, 2020 - 11:10 PST

Monitoring

We have implemented a fix and we are monitoring site performance.
Posted Nov 17, 2020 - 10:51 PST

Investigating

We are investigating reports of site responsiveness problems.
Posted Nov 17, 2020 - 10:38 PST
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