The slowness issues are receding into the distance as expected, and nothing new has cropped up. We're calling it a night! Thanks again.
Posted Jun 11, 2016 - 23:28 PDT
Verifying
The site is now back up. There will be some expected slowness for a little while as all the caches warm, but functionality should be present. We will continue to monitor until performance is back to where it should be.
Thank you for your patience in this!
Posted Jun 11, 2016 - 22:31 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2016 - 19:00 PDT
Scheduled
We will have around 4 hours of downtime on Saturday, June 11th for maintenance.
We will be moving our system and database into a VPC for enhanced security. This will result in all HelloSign/HelloFax services and APIs being unavailable for an estimated 4 hours.
We will still be receiving faxes sent to HelloFax numbers during this time. However, their delivery will be delayed until our website comes back up.
